customer Service

How can I contact customer support?

If you were unable to find the answer to your query on our website, or in our FAQs, then you can access our live chat at the bottom right of the page. Once we’ve taken your details, you’ll be talking to a real technician within seconds!
You can also send an email to info@octaplus.co.uk . If you’re a customer, Please include your address so that we can identify and locate your account as quickly as possible!
If you’d prefer to talk to someone, Our support team is only a call away, reach them on 03337729009. Support available 24 Hrs, 365 Days!

How do I raise a complaint?

We’re really sorry to hear that you’re not happy. Please let us know what’s wrong so we
can get right to fixing it! You can give us a call on 03337729009 to discuss your
concerns, or send an email to info@octaplus.co.uk.

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